Terms and conditions

This is the contract between you and us. We write it in words you can read once and understand. If anything stays unclear, write to contact@uitdesk.ro before you order.

The version in force is the one dated above.

1. Who we are, and what the words mean

The uitdesk.ro website and the UITDesk application are provided by:

• HRFINANCETOP SRL, VAT code 49180397
• Trade Register J40/22392/2023
• Registered office: str. Constantin Apostol nr. 16B, bl. C4C5, ap. 305, sector 6, Bucharest, Romania
• Email: contact@uitdesk.ro · Phone: +40 727 524 502

In this text, “we” means HRFINANCETOP SRL. “You” means the company using the service, through the people it authorises. “The site” is uitdesk.ro. “The application” is UITDesk, at app.uitdesk.ro. “The service” means both. “UIT code” is the unique registration code issued by ANAF’s RO e-Transport system. “Declarant” is whoever is required by law to declare the transport.

These are the terms of the website and of the commercial relationship. The application has its own terms of use, which you accept the first time you sign in. The two texts say the same thing; where the application’s terms are more detailed, those apply to using the application.

2. What the service is

The site presents the product, explains the Romanian national RO e-Transport system, and receives orders and messages. The guides and articles on it are general information, not tax or legal advice for your case. The law changes; we keep the texts current, but checking what applies to your transport is your job.

The application helps you prepare, send and track declarations in RO e-Transport. It validates your data against the official ANAF rules before sending, transmits the declaration, and asks ANAF for the UIT code. The application does not issue and cannot issue a UIT code — the code always comes from ANAF. There is no simulator: the application only works with the two real ANAF environments, test and production.

You need a qualified digital certificate and access rights in the Virtual Private Space (SPV) for the company you declare for. Without them ANAF accepts no declaration, whatever software you use.

The obligation to declare belongs to the taxpayer, under Emergency Ordinance 41/2022 and the rules issued under it. Using the application does not transfer that obligation to us.

3. The trial account

The trial lasts 14 days, costs nothing, needs no card, and gives you full access for one company.

During the trial you obtain real UIT codes, for real transports. A trial that does not show the real thing helps nobody decide. That also means declarations sent during the trial are real declarations, with all their legal consequences.

At the end of the 14 days the account stops. Your data stays, and the account reopens as soon as an order is activated. If you do not order, the data is deleted as described in section 6.

4. Ordering, proforma, payment, activation

You order from the form on the site or by email. There are four steps:

1. You order. You pick a plan and fill in the contact person (name, email, phone) and the company (name, VAT code, trade register number, address).
2. You receive a proforma. We email you a proforma invoice. A proforma is not a tax invoice and is not an enforceable demand: it is our invitation to pay.
3. You pay by bank transfer, to: Banca Transilvania, IBAN RO35BTRLRONCRT0CP7118601, account holder HRFINANCETOP SRL. Put the proforma number in the payment details.
4. We activate the account once the money arrives, usually the same working day. At that point we issue the tax invoice and email it to you.

The contract between us is formed when we activate the account. Until then either of us can walk away with no obligation: an unpaid order binds you to nothing, and we may decline an order, telling you why.

The company details you enter must be correct and current — the invoice is issued on them. We will reissue an invoice that is wrong because of details you gave us, but with the delay that involves.

5. Prices and invoicing

List prices, excluding VAT:

Plan	Price	What it covers
Start	EUR 18 / month	up to 45 UIT codes per month, two users
Plus	EUR 30 / month	up to 100 UIT codes per month, two users
Multi-company	EUR 90 / month	6 companies, up to 200 UIT codes per month, one administrator and 6 users
Volume	quote on request	above the limits above

UIT codes obtained on request. We also obtain UIT codes on request, as an outsourced service: you send us the transport data, we file the declaration and hand you the code. The price is agreed between us after we discuss the volume and how the data is sent to us. The service is requested from the contact form.

We invoice in Romanian lei, at the National Bank exchange rate of the issue date, unless we agree otherwise in writing.

The subscription is paid in advance, for the period you choose. It is extended by a new proforma and its payment; it does not renew automatically and we do not charge a card, because we hold no cards.

If you go over your plan’s limits we tell you and propose the right plan. We do not cut off the service in the middle of a paid month over an overage.

A changed price never applies to a period already paid for. We announce any price change at least 30 days before the period in which it takes effect. If it does not suit you, you simply do not extend.

6. Term, termination, and what happens to your data

The subscription runs for as long as the period you paid for.

You can terminate at any time, without asking anyone: you withdraw yourself from the account menu, or you write to us. Termination takes effect at the end of the period already paid for. Amounts paid for the current period are not refunded unless we agreed otherwise in writing.

We can terminate too, on 30 days’ notice — or immediately if the service is used against the law or these terms, if payment does not arrive after a reminder, or if your use endangers the service for other customers.

Before termination, take your data. After termination the account is deactivated and the data is deleted within 90 days — during which you can still ask us for it. The exception is documents we are legally required to keep (invoices, accounting records).

UIT codes already obtained remain valid with ANAF after you leave. Their record, however, is yours only if you downloaded it in time — see section 8.

7. The UIT code remains your responsibility

This is the most important part of these terms. Read it even if you skip the rest.

Pressing “Send” in the application does not mean the declaration reached ANAF, and does not mean it was accepted.

The UIT code is issued by ANAF, not by the application. ANAF gives the code when the declaration is uploaded, and the substantive validation continues afterwards. A declaration can receive a code and be rejected later. A UIT code received is not an accepted declaration.

Before letting a transport start, you are required to check yourself that the declaration was transmitted and that you hold a valid UIT code in the “accepted” state. You check it in the Shipments screen, by asking ANAF, and — where needed — in the Virtual Private Space.

This responsibility remains strictly yours, as the declarant. HRFINANCETOP SRL is not liable for penalties applied by the authorities — including fines and confiscation of the value of the goods — for transports started without a valid UIT code, with wrong data, or outside the deadlines set by law.

To the extent the law allows, our liability for any loss connected with the service is limited to the amount you paid for the last 12 months of subscription. We are not liable for lost profit, commercial losses or indirect damage. Nothing in this paragraph limits liability that the law does not let us limit.

8. The records are yours — download them

ANAF keeps the responses for 60 days. After that, the codes and responses cannot be recovered anywhere — not from them, not by comparison.

You are required to download and keep your own records of the UIT codes sent and received, together with the ANAF responses: the Excel register, the UIT sheets in PDF and, where applicable, database backups. The application gives you these tools. Using them in time is up to you.

We do not delete rows older than 60 days from the application — precisely because ANAF no longer has them, deleting them would be irreversible.

9. What can affect how it works

The service depends on things outside our control, any of which can stop or delay it:

• the ANAF services: unavailability, outages, interface or schema changes, response times;
• the network and internet connection, yours or your providers’;
• the server, the computer, the operating system and the programs on it;
• hosting and storage services, where used;
• the digital certificate and its software, or the OAuth authorisation token;
• the email service that carries the notifications;
• the data you enter: filling mistakes, incomplete or wrong files, choices made in the application.

We work to keep the service available and we update it often, but we do not promise an uptime percentage and we cannot guarantee that ANAF answers. We announce planned maintenance in advance where we can.

We are not liable for force majeure or fortuitous events: power and network failures at providers, cyber attacks, decisions of authorities, natural disasters.

10. Intellectual property

The application, the site, the texts, the guides, the Excel templates, the logos and the UITDesk name are ours, or belong to rights holders who licensed them to us. You may use the service for your company for as long as your subscription runs. You may not copy, decompile, resell or pass on access without our written agreement.

Your data stays yours. We claim no rights over it. You can export it at any time.

The Excel templates and downloadable materials you may use freely, in your company and with your clients.

11. Links to other sites

The site links to official sources (legislatie.just.ro, anaf.ro, mfinante.gov.ro) and sometimes to other websites. We do not control what they say and are not liable for their content. A link does not mean we endorse everything at the other end of it.

12. You are a business: no 14-day withdrawal right

The service is intended for professionals only — companies and people declaring transports in connection with their economic activity. We do not sell it to consumers.

Accordingly, the 14-day right of withdrawal for distance contracts with consumers, under Emergency Ordinance 34/2014, does not apply to this contract. By ordering, you confirm you are acting for professional purposes.

What you get instead is a 14-day free trial before any payment, precisely so you know what you are buying.

13. Governing law and disputes

The contract is governed by Romanian law.

If a disagreement comes up, write to us first at contact@uitdesk.ro and we try to settle it together. We give ourselves 30 days for that. Most problems end here.

If we do not succeed, the courts of Bucharest have jurisdiction.

14. Changes to these terms

Terms change, because the law and the product change. When we change something substantive we update the date above and tell you by email. For price changes we give you at least 30 days’ notice.

If you do not agree with the new version, you can terminate before it takes effect. Using the service after the date of the new version means you accept it.

The current version is the one in the page header. We send you the older text on request.

15. Contact

HRFINANCETOP SRL str. Constantin Apostol nr. 16B, bl. C4C5, ap. 305, sector 6, Bucharest, Romania VAT code 49180397 · J40/22392/2023 contact@uitdesk.ro · +40 727 524 502

See also the Privacy policy and the Cookie policy.